Fixing Critical Infrastructure Means Securing the IT Systems That Support It

IT security can mean the difference between life and death, just as much as a well-designed bridge.

Mike Convertino, Chief Security Officer at Arceo.ai

January 6, 2017

4 Min Read
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2016 was a banner year for hackers.

Coming on the heels of a devastating 2015 attack on Ukraine's power grid, 2016 gave way to a steady flow of WikiLeaks announcements that captured public attention and influenced public opinion. The Internet of Things (IoT) briefly shut down the Internet, and we capped the year with the White House announcing retaliatory measures for Russian election-related hackings. In between, we saw cyberattacks on the IRS, Yahoo, the Arizona and Illinois election boards, and dozens of others. Bottom line, cybersecurity threats were front-page, mainstream material all year long.  

As any CISO knows, these threats are nothing new. The tech industry has been working for more than a decade to prevent increasingly sophisticated attackers from compromising sensitive data, critical resources, and infrastructure, including national energy systems.

Now, as a new administration heads to Washington with the stated goal of rebuilding the nation's infrastructure, it's important to remember that the information systems supporting and powering our infrastructure deserve equally serious consideration. As last year's events showed, the problem isn't just stolen credit card numbers. Just like a crumbling bridge, IT security can be a life-or-death concern.

The challenge gets more difficult all the time. As technology continues to evolve, so do the threats. Cybercriminals are much more sophisticated than ever, and the same disruptive technology trends that allow machines to monitor themselves while humans post to Snapchat from the beach are also dynamically altering the threat landscape for organizations.

An increasingly mobile workforce combined with an explosion of apps, the emergence of cloud computing, and the IoT have dissolved the traditional security perimeter. The fortified security architectures of even a few years ago are no longer adequate when it comes to protecting critical infrastructure — such as hydroelectric plants, airports, trains, power grids, and nuclear facilities — against threats that can slip in and out of secure systems with other encrypted traffic.

To borrow from a commonly used analogy, traditional security architectures are akin to building a castle and a moat to protect the king and queen. Firewalls and other devices on the network perimeter act to monitor and block suspicious traffic attempting to penetrate the network's boundaries. But those boundaries are no longer clearly defined. Attacks can come from anywhere. Securing software applications and all their associated data today is more like a modern world leader relying on the protection of the secret service while constantly traveling around the globe.

Despite this trend, a majority of security investment is still aimed at securing the network, rather than application access and identity, even though most attacks though most attacks arise from application vulnerabilities and stolen user credentials.

In the breach of Ukraine's power grid, the hackers took advantage of compromised user credentials of workers logging remotely into the SCADA network that controlled the grid. Because two-factor authentication wasn't required for remote login, attackers were able to hijack workers' credentials and gain crucial access to systems that controlled the breakers.

The IoT is another concern. The infrastructure that supports transportation, energy, cities, and other critical public sectors increasingly relies on sensors, smart meters, and other devices connected to a broader network. All of these unsecured new devices create new attack vectors that must be mitigated.

We must stay vigilant to address the threats presented by new technologies as the tech landscape continues to evolve by protecting software applications, the sensitive data they contain, and the critical processes they drive — within the network and beyond.

But no matter how sophisticated the CISO's toolkit is today, collaboration and unity of effort will be critical — because one weak link is enough. Those in the energy sector can continue to evolve their security architecture, but they can't do everything. Government must be on board, too. Fixing the nation's physical infrastructure is as important as it's ever been. Securing the IT behind it will ensure it's there when we need it.  

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About the Author

Mike Convertino

Chief Security Officer at Arceo.ai

Mike Convertino is the chief security officer at Arceo.ai, a leading data analytics company using AI to dynamically assess risk for the cyber insurance industry. He is an experienced executive, leading both information security and product development at multiple leading technology companies, including Microsoft, Crowdstrike, F5 Networks and Twitter. His expertise includes cybersecurity technologies, network and endpoint security, digital forensic investigations, machine learning, intrusion detection and mitigation, and risk analysis.

In his role at Arceo, Mike applies his expertise to protect the company's technology assets as well as develop strategies for cybersecurity and risk professionals to make organizations more resilient. Before he joined Arceo in 2020, Convertino was the chief information security officer (CISO) at Twitter, where he protected the platform from sophisticated threats. Prior to that, he was vice president and CISO and later, chief technology officer (CTO) of security products at F5 Networks.

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