Product Watch: Voice Biometrics Service Adds Third Factor Of Authentication

PhoneFactor matches user's voice with 'voiceprint' when he logs in

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PhoneFactor next week will release a voice biometrics authentication service that it says can serve as yet another layer of ensuring a user is who he says he is.

The voice biometrics offering verifies the user's voice: When a user logs in, he receives a voice call that prompts him to say his passphrase, which confirms his identity based on his "voiceprint." A voiceprint is set up once and then used in subsequent authentication sessions.

"This is for the most security-conscious [organizations] that have the most to lose," says Steve Dispensa, CTO at PhoneFactor. "Something you know, something you have, and something you are are all collected for authentication."

Dispensa says voice biometrics is aimed at financial services, government, and B2C environments that need an extra layer of user authentication due to their sensitive operations. PhoneFactor's service doesn't require a biometrics reader. It works with the user's phone system.

PhoneFactor says the out-of-band voice authentication call protects against man-in-the-middle attacks and keystroke loggers. The voice biometric service costs $15 to $30 per user for an organization with 5,000 to 10,000 users.

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Kelly Jackson Higgins, Editor-in-Chief, Dark Reading

Kelly Jackson Higgins is the Editor-in-Chief of Dark Reading. She is an award-winning veteran technology and business journalist with more than two decades of experience in reporting and editing for various publications, including Network Computing, Secure Enterprise Magazine, Virginia Business magazine, and other major media properties. Jackson Higgins was recently selected as one of the Top 10 Cybersecurity Journalists in the US, and named as one of Folio's 2019 Top Women in Media. She began her career as a sports writer in the Washington, DC metropolitan area, and earned her BA at William & Mary. Follow her on Twitter @kjhiggins.

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