RSA Releases Survey

Key results of the survey include:

91% of account-holders answered that they are willing to start using a new authentication method, beyond the standard 'username-and-password', if their banks decided to offer stronger security o 73% commented that they would like their financial institution to use risk-based authentication

69% of account-holders believe that financial institutions should replace username-and-password log-in with stronger authentication for online banking

58% of account-holders believe that financial institutions should deploy stronger authentication for telephone banking

82% of account-holders would like their banks to monitor online banking sessions and telephone banking sessions for signs of irregular activity or behavior - similar to the way that credit card transactions are monitored today

While many financial institutions have begun moves to deploy stronger authentication over the past year, only 39% of account-holders are aware of it

Less than 70% of respondents in the UK (69%) and in Australia (65%) claimed to be familiar with the term "phishing" - compared to 83% in the US